Gallatin County 911 Media Release
Contact: Kerry O’Connell, (406) 539-2559
Gallatin County Experiences 911 Outage
Bozeman, MT – Monday afternoon Gallatin County lost 911 services for 40 minutes after a buried cable was cut. At 4:20 PM on May 8, 2017 a contractor working off Davis Lane in Bozeman cut a buried communications cable belonging to CenturyLink that serviced Gallatin County’s 911 center. This resulted in a 911 service outage for most of Gallatin County until 5:00 PM when 911 calls were rolled over to the County’s backup 911 center. The severed cable also affected remotely controlled public safety communication systems in portions of the county.
Once CenturyLink located the severed cable, crews began emergency repairs. Some services to the primary 911 center were restored by 7:00 PM with the remaining services restored by 7:30 PM. Shortly before 8:00 PM on Monday evening the 911 lines were rolled back to the primary 911 center which resumed normal operation.