March 20, 2019
The Gallatin County Sheriff’s Office has received numerous calls of a scam involving individuals posing as the Verizon Wireless Collections Department. When the scammer has the victim on the line, they will state they need to transfer the victim to the Fraud Department of Verizon Wireless.
The catch here is they do transfer you to the Fraud Department for Verizon Wireless, however, they stay on the other line and listen to the victim give all of their personal information to the real Verizon personnel, thus gaining access to the victims account and any personal identifying information requested by the Verizon fraud department.
If you receive a call such as this, do not allow them to transfer you. Hang up the phone, and call the number from your Verizon Wireless account directly. These scammers are aggressive and persistent.